Questions Answered at a Glance
Q. WHERE IS CSP MR LOCATED?
Q. What is CSP Market Research cancellation policy?
CSP Market Research do not accept the cancellation of an order once it has been placed. When placing an order with CSP Market Research, you agree to our Terms and Conditions of no refund or no cancellation policy.
Q. HOW DO I ADD ITEM OR REPORTS IN CART?
You can place an order via Email- You can send us all your requirements and query or any question to- [email protected]
You can place an order via Website- you can purchase reports from our website.
You can place an order via Telephone- Call us on our contact number and speak with our customer service representative to place an order.
Q. HOW CAN I GET THE RECEIPT OF THE PURCHASE REPORT WHICH I MAKE ONLINE PAYMENT?
The invoice of the purchase reports will be sent to your registered email ID after the receipt of the payment.
Q. HOW CAN I PAY FOR A REPORT WHICH I WANT TO PURCHASE?
You can make a payment by using below methods.
- Bank wire transfer
- online payment via credit cards
- American Express
- CC Avenue
Q. DOES CSP MARKET RESEARCH NEED PAYMENT BEFORE DISPATCH ORDER?
Yes, CSP Market Research need payment before dispatching any order. Once payment received, our sales team will confirm your order via phone and email.
Due to the nature of the products we sell we're afraid that we cannot arrange for dispatch of an order until we receive the full payment against that order.
The question is not mentioned above, please feel free to contact us at [email protected]
Q. PAYING THROUGH YOUR WEBSITE IS SAFE?
Paying through our website is 100% safe. We use secured payment gateways PAYPAL. Which is 100% secured and PayPal accepts public certificates in Open SSL PEM format from any established certificate authority, such as VeriSign.
Q. WHAT IF I AM NOT ABLE TO FIND MY REQUIREMENTS IN THE REPORT?
If you are not getting your requirements in an available product on the website, you can contact our team at [email protected] to customize your product according to your requirements.
Q. WHAT DO SINGLE USER, MULTI-USER AND ENTERPRISE LICENSE MEANS?
Single User License - Allows access to only one person to the report.
Multi User License - Allows to use and share with max 5 person within organization.
Enterprise License – Allows the report or product to be shared among all employees within organization.
Q. DO I NEED TO PAY FOR ANY POST-SALES CUSTOMIZATION IF REQUIRED?
Yes, any post-sales customization may attract additional charges based on the scope of the research work.
Q. WHAT ARE THE DIFFERENT TYPES OF FORMAT IN WHICH THE REPORTS ARE AVAILABLE?
The different forms are as follows-
- Online delivery
- PPT/Spreadsheet and word file or depends upon client's needs
- Physical delivery
- Printed copy of the Reports
Depending upon the delivery address, additional charges may be applied for printed copies. CSP Market Research is not liable for any damage during the transit of physical Reports. It will solely be at the publisher's discretion to decide if a replacement request can be met with or without an additional cost.
Q. CAN I ORDER A PARTICULAR SECTION OF A REPORT?
Yes, you can order a particular section of a report.